OUR HEAD OFFICE

VISIT OUR OFFICE IN KARACHI

Suite 2 First Floor Jason Centre BC08 Block 9 Clifton Karachi-75600 PAKISTAN

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Can we place order online and what are the payment options?

Of course, you can place orders online. Upon confirmation of your payment, we will dispatch your order as soon as possible. Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time by the courier or cargo agent. This can range from 24 hours to 4 days for in-stock items. To avoid delays, please ensure that you have provided us with the correct Shipping address.

You have the option to pay us thru:

1) CASH AT OUR OFFICE

2) ONLINE BANK TRANSFER

3) JAZZ CASH/EASY PAISA

4) CREDIT CARD AT OUR OFFICE

5) BINANCE (USDT)

 

Where can I view my sales receipt?

You can log on to your account at www.makarts.com and access your profile in the order history section.

How can I return an item?

Please refer our WARRANTY AND REPLACEMENTS section at our website for details.

Remember, in case of a replacement, the customer needs to get Return Merchandise Advice (RMA) before sending the unit to us. A prior written approval RMA number is to be obtained before returning a product.

Do the prices of On Order Products Change?

We do everything to ensure that the prices on our website are correct and try to keep prices constant. Sometimes we need to change the prices, either up or down without any prior notice due to change in Forex rates/government policies. Makarts reserves the right to change the prices on the website at any time without prior notice. In that case, if you have ordered the product but not yet confirmed or you have even paid for a product the prices would not be valid. It's better to confirm the price's of On Order Product's through phone call first and then deposit the amount after confirmation.

Why shall I write reviews?

We want to hear your opinions. We want consumers to get the information they need to make smart buying choices. As a Makarts client, you can submit reviews for items listed on makarts.com. We encourage you to share your ideas, both favorable and unfavorable.

 Include the "why": The best reviews include not only whether you liked or disliked a product, but also why. Feel free to talk about related products and how this item compares to them. 
• Be specific: Your review should focus on specific features of the product and your experience with it.
• Not too short, not too long: The ideal length is 75 to 500 words.
• Be sincere: We welcome your honest opinion about the product--positive or negative. We do not remove reviews because they are critical. We believe all helpful information can inform our customers’ buying decisions. 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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